Enhanced Recovery Company, LLC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

Enhanced Recovery Company, LLC Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Tennessee

I received a letter on - -, 2015 from - - to collect a debt that I initially disputed with the company they represent directly which is -. I therefore sent a certified letter disputing the debt which was received on - -, 2015 by the company. - responded on - -, 2015 noting that they were not handling the case. I then pulled my credit report and noticed that another company, ERC, had placed the account on my credit report in - 2015 and had not provided any notice prior to doing so. On - -, 2015, I received a letter from them notifying me that - placed the previously disputed debt with their agency ; however they never notified me before placing the item on my credit report. I therefore sent their agency a certified letter on - -, 2015, which was received by their company on - -, 2015, informing them that I was not notified of the debt and they did not follow the procedures of the Fair Debt Collections Act. As of - -, 2015, ERC has yet to respond to my notice or letter. Before this account was placed with collections, - refused to


not used since before -/-/- and was attempting to credit the account then discovered they could n't because it was sent to collections on - -, 2015 ; - day after I received a bill from them. - is jumping the debt from collection agency to collection agency because they know that the debt is not a valid amount ; I have also confirmed that they have taken these same actions against other people who cancel their telephone service with them as well. Both - and their collection agencies are taking actions that are unlawful and unfair to consumers who attempt to do right.

Enhanced Recovery Company, LLC customer in Tennessee
Dec 09, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more