PayPal Money Transfers Complaint

Domestic (US) money transfer Fraud or scam fraud or scam

PayPal Money transfers department,

Domestic (US) money transfer Fraud or scam Fraud or scam Texas

I ordered - engines from - - for $4000.00 on -/-/15. He instructed me tosend money through Paypal and to select the send money feature andnot the goods and services. I sent the money as instructed. The sellerdelayed the shipping and finally sent " the engines ''. When I received themThey were unusable junk. I tried to contact him to arrange shipping themback and he quit responding to me. I then contacted paypal as they offerprotection for their buyers. I spoke to the dispute department and was toldthat my dispute would have been an easier dispute if I had selected goodsand services but assured me that it was still disputable. I filed a disputeon -/-/15 with Paypal. The case was opened and the notes show thatthey reach out to the seller. The seller never did respond. On -/-/15 Ireceived notification that I lost the dispute. I reopened the case on -/-/2015Paypal again reached out to the seller and were unable to reach him.


undisputable transaction. This wasnot what was told to me and if you pull the transaction details it states onthe transaction that it is disputable. In addition to that if it was a nondisputable transaction why did they open the dispute case twice? It hasbeen brought to my attention that this seller has done this before throughPaypal and the are basically using Paypal to scam people. Paypal has beenmade aware of this and has done nothing to correct the issue. In fact theseller is still allowed to use the Paypal site. I would like to get my moneyback for this obvious scam that Paypal is allowing.

PayPal customer in Texas
Dec 09, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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