LoanDepot Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

LoanDepot Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

I am currently experiencing payment problems with LoanDepot. This company is servicing my mortgage. I have been using my BillPay service at the credit union to pay the loan since - 2015. Everything was fine until - 2015. Starting with the - payment LoanDepot has been rejecting the payments and sending me notifications in the - Mail that my loan is on the brink of foreclosure. My BillPay service does n't understand what is going on either. They are not getting any information from LoanDepot.

LoanDepot customer in California
Dec 08, 2015

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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