PayPal Prepaid Card Complaint

Mobile wallet Managing, opening, or closing account

PayPal Prepaid card department,

Mobile wallet Managing, opening, or closing account California

My account has been closed but company refuses to reimburse $120.00 in gift card balance still remaining in the account.

PayPal customer in California
Dec 08, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

Consumer disputes how PayPal handled their complaint

Company profile

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How PayPal handles Managing, opening, or closing account complaints

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints7/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalManaging, opening, or closing account1.3%44.7%5.3%48.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.2%8.9%0.6%16.6%53.7%20.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
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