PayPal Credit Card Complaint

Advertising and marketing

PayPal Credit card department,

Advertising and marketing Florida

Was attempting to purchase something using my Paypal account, and was somehow signed up for a Paypal credit card. This was not clearly documented that I was signing up for this as it appeared to me at the time that I was just using my Paypal account linked to - of my credit cards. No qualifying information was asked of myself, such as yearly salary, full social security number, etc.

PayPal customer in Florida
Dec 07, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints8/201312/20135/20149/201410/20141/20152/20153/20155/20156/20157/201510/201511/201512/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalAdvertising and marketing78.9%21.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.0%19.9%3.4%1.3%0.4%12.3%62.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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