PennyMac Loan Services, LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

PennyMac Loan Services, LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Florida

Morgage payment late due date on -.check made out -.put in mailbox.was called by penny mac a few days later asking if payment was sent.told them date mailed ect.rep said it may have not arrived yet perhaps due to postal holiday on wednesday middle of week.told them that could be .- on -. Payment recieved 1 day past grace period .recieved on -.due -. Called company rep because i recieved a letter asking why i hadnt paid the - late fee?? Called penny mac explaining holiday ect.they would not comprimise.i have included late fee with next payment but would like credit for fee. First time ever being late in 6 yrs mortgage paying.

PennyMac Loan Services, LLC customer in Florida
Dec 02, 2015

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with monetary relief

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