Barclays Credit Card Complaint

Unsolicited issuance of credit card

Barclays Credit card department,

Unsolicited issuance of credit card Georgia

I received a bill for an - - - Mastercard, issued by Barclaycard. The bill was for a past due charge of $89.00 which related to the card 's annual fee. I never signed up for this Mastercard, nor received the card, nor activated the card, nor used the card. I called Barclaycard to deactivate the card and have the annual fee charge removed. They deactivated the card but refused to remove the $89.00 annual fee charge. Their explanation was that I used to have a - - - US Airways Visa card and that as a result of the US Airways - - - merger I was issued a new card through Barclaycard. The Barclaycard representative I spoke to informed me that if I did not pay the charge, it would go to collections and negatively impact my credit. The unsolicited issuance of a credit card and subsequent charge of an annual fee is an entirely fraudulent and underhanded business practice. This is theft. Barclaycard has signed me up for a service without my consent and is charging me a fee that I did not agree to. I did not request their Mastercard, I did not receive their Mastercard, I did not activate their Mastercard, and I did not use their Mastercard. Their actions appear to me to be entirely criminal. They are preying on unsuspecting consumers and I request your help with this matter.

Barclays customer in Georgia
Nov 30, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

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