JPMorgan Chase Credit card department,
Customer service / Customer relations Illinois
I noticed about a dozen charges to my Chase - account beginning on or around -/-/15 in Pennsylvania, New York and California. I have never been to these states and never have used my card. I called Chase - at - and the person told me that my card had been compromised, but that they would immediately reverse the charges and send me a new card. I have now called - ( - ) additional times, each time the person told me that the charges would be reversed and a new card issued. I still see the charges on my account when I check online, and I still have no replacement card.
JPMorgan Chase customer in Illinois
Nov 30, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| [email protected] | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
Loading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |