Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Connecticut

My - -. was sold to a company called SLS, LLC. Since the onset in - 2015, it has been a nightmare. 1. I could not get my mtge. paid to - as I got the notice after the - of - 2015. I went to - to make my regular mtge. payment and they could not accept it but also, could not tell me my new account information. I got the SLS info when I returned to the stack of mail. I called them and they did not have an account # assigned yet. I sent the payment in ( late ) and that has lead to a whole set of problems. The current situation is they have stopped sending me a monthly remittance/advice to use to send in a payment. I have been just sending in the check and using the account information given. I have just received a - statement dated - on the day of - in todays mail! It is asking for - on a mtge. amount that is -, they have had it - since day -. What I need to happen:1. Who holds my mtge. 2. I went through the HAMP and for the next 5 years I have a mtge. that can not be changed and/or sold. How did this happen? 3. I want - to take back the mtge. from SLS, LLC4. SLS has a unscrupulous reputation - how are they allowed to operate? 5. Is there a class action lawsuit pending against SLS? 6. If not why and when can I start one? SLS loan # -, - - - - -. -, CT -

Specialized Loan Servicing LLC customer in Connecticut
Nov 30, 2015

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Specialized Loan Servicing LLCComplaint HistoryComplaints1/20123/20125/20127/20129/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Specialized Loan Servicing LLCLoan servicing, payments, escrow account14.0%83.0%0.1%0.1%0.6%0.6%1.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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