PayPal Money Transfers Complaint

PayPal Money transfers department,

Domestic (US) money transfer Other service issues Other service issues California

I have a PayPal account with a balance of $5400.00. In -/-/-, PayPal notified me that my account was suspended but without any explanation for why. I tried contacting them several times, by email & online forms, and have never received a personalized reply. I just get very generic emails that my " appeal has been denied '' but again, zero specifics as to why my account has been limited. The messages on their website are very circuitous and Kafkaesque. When I log in, I see messages like " We would like to learn more about some of your recent transactions '' however there is no way to provide such information, they do not specify which transaction is at issue, and they do not have a phone number. I very much need to get the cash OUT of this account and PayPal has disabled withdrawals, I can not seem to access this money in any way.


PayPal 's site also gives me a case number which has proved useless. " Your case ID for this reason is -. " My PayPal account ID is my email address, " -- ''. ( I am using the " Money Transfer '' form instead of the virtual currency form, per your web instructions. Therefore, my responses to the other items below will not be quite applicable. )