Pacific Union Financial, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

My mortgage company, Pacific Union refused to pay my homeowners insurance and taxes from the escrow account. As a result our homeowners insurance was cancelled and my husband and I became delinquent on our taxes.

Pacific Union Financial, LLC customer in New Jersey
Nov 30, 2015

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

Company profile

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How Pacific Union Financial, LLC handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Pacific Union Financial, LLCComplaint HistoryComplaints11/20122/20133/20134/20135/20137/201311/201312/20131/20142/20143/20144/201410/201411/201412/20141/20152/20153/20154/20155/20157/20158/20159/201511/201512/20152/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Pacific Union Financial, LLCLoan servicing, payments, escrow account95.8%2.8%1.4%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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