Regions Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease shopping for a loan or lease

Regions Consumer Loan department,

Vehicle loan Shopping for a loan or lease Shopping for a loan or lease Texas

I stopped into a bank ( Regions Bank ) to ask the process for an auto loan. I was told to send a copy of the title and bill of sale to start the process. Once I submitted the documents additional step that were not acceptable were presented. I informed the bank I did not want to pursue business with them. At that point they informed me they had pulled my credit days before. I never was told anything about access to my credit file during my initial introductory meeting, I never authorized access and never started any loan process.

Regions customer in Texas
Nov 26, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
In progress

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