U.S. Bancorp Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

U.S. Bancorp Mortgage department,

Other mortgage Loan modification,collection,foreclosure New Mexico

In -/-/- my loan had a balloon payment due. In - - to contact US Bank to assist me on what they can do to helpas I could not get another loan to pay this - off. It is now - have been going back and forth for years with no end in site. I have sesent them paperwork after paperwork. Had a short sale offer, they didnot take or even respond. Requested a deed in lieu and they did notrespond, suggested at the beginning if I could continue to make the payments as is they said no loan was due in full. After a year or so of this they said I could make up the past years payment, bring loan current then make monthly payments. At that time it was $9000.00 pastdue. I only owed $23000.00. Today they say I owe $23000.00 plus $17000.00 past due. I took money out of my IRA to just keep up with mybills. I have had excellent credit my whole life, this has just been anightmare. They did change the mailing address so for six monthsI did not receive anything. It took they a year of me callingto correct the mailing address. this is a lot loan, no house is on the property. In -/-/- they started foreclosure, I told them to take mylot. They have done nothing.They have ruined my credit and arecontinuing to ruin my credit. I am at the end of my rope. this problemneeds to be resolved.

U.S. Bancorp customer in New Mexico
Nov 25, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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