Navy FCU Money transfers department,
International money transfer Fraud or scam Fraud or scam Florida
Sent money wire - -, 2015 from Navy Federal Credit Union at - - Office in -, Florida. Canceled transaction the evening of - -, 2015. I was told that it would be quicker than the wire leading me that it would be cancelled in time since the date of funds availability in - -, 2015. I called the - - today - -, 2015 and learned that my account had been credited with the full amount including the $25.00 wire fee. I logged into my bank application the credit was not reflected on my balance in the account. I called again the - of -, 2015 and I was told that the procedure was the same to send as to cancel. I then called to speak with the branch manager - at the - - - - office in -, Florida. She stated that they had ask the bank to refund the money. I think I have received the run around from bank personnel at Navy Federal Credit Union.
Navy FCU customer in Florida
Nov 25, 2015
* Source: CFPB Complaint Database
Navy FCU response to complaint:
In progress
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