Navy FCU Money Transfers Complaint

International money transfer Fraud or scam fraud or scam

Navy FCU Money transfers department,

International money transfer Fraud or scam Fraud or scam Florida

Sent money wire - -, 2015 from Navy Federal Credit Union at - - Office in -, Florida. Canceled transaction the evening of - -, 2015. I was told that it would be quicker than the wire leading me that it would be cancelled in time since the date of funds availability in - -, 2015. I called the - - today - -, 2015 and learned that my account had been credited with the full amount including the $25.00 wire fee. I logged into my bank application the credit was not reflected on my balance in the account. I called again the - of -, 2015 and I was told that the procedure was the same to send as to cancel. I then called to speak with the branch manager - at the - - - - office in -, Florida. She stated that they had ask the bank to refund the money. I think I have received the run around from bank personnel at Navy Federal Credit Union.

Navy FCU customer in Florida
Nov 25, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
In progress

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