Wells Fargo Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Wells Fargo Student loan department,

Non-federal student loan Dealing with my lender or servicer Texas

Wells Fargo has refused to link student loan account information to my online login so that I may access and gather information relating to balance and payment.

Wells Fargo customer in Texas
Nov 24, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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How Wells Fargo handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints1/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoDealing with my lender or servicer0.4%77.4%7.9%14.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
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