Enhanced Recovery Company, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Minnesota

I dispute this debt because I do not owe this money. I terminated my contract for Internet service with - in - 2014. I received an email from - stating that if I return their equipment before the closing bill, I would not be charged. At that time, I returned their modem using the packaging and shipping label they provided. My closing bill did not include any charges for equipment. I did not receive any bills or notices from them since ending the contract. In - 2014, I received a letter from a company called - claiming I owed - $100.00. I called - and their representative said they had no outstanding dues on my account and that they were unfamiliar with -. The call was escalated several times and took almost - hour to complete as they checked various databases. After that call, I contacted - to gather more information about this claim. They told me it was for an unreturned modem. I put this claim in dispute. In -, 2014, I received a letter from them confirming that the account was in a disputed status. I received a letter from another collection agency called - - - - - on - -, 2014. There was no verification of the debt or any tracking information about the shipping label that was provided by -. I received your collection notice today. I do not appreciate having to dispute this debt this many times as - continues to sell consumer information to different collection agencies. Upon searching discussion forums, I understand that there are many consumers who have been troubled greatly by a similar error.

Enhanced Recovery Company, LLC customer in Minnesota
Nov 23, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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