TD Bank Bank account or service department,
Checking account Deposits and withdrawals New York
I called TD Bank today in order to find out why - was not accepting my card online. TD Bank Rep - today on -/-/2015 started yelling at me and told me a lie that my card was not active and that she needed to activate a new card sent in the mail with beginning date of -/-/- - I told her I did not want to do that but instead of listening to me she bulldozed and bullied over me and called a 3 way mysterious number wherein she fed all of my personal information ( card number, expiration date, tax ID Number, social security number etc ) into God knows where and to whom. The number she called was supposedly automated and it kept saying that the information she fed was not correct so she kept milking me for more security information and I got very suspicious and told her I wanted to speak to a supervisor. It appeared that and felt like she was feeding my personal financial and identification information into some - fraud ring and I told her to stop. Instead of transferring me to a supervisor she transferred me back into the cue line, where I had to start the entire process all over again and spoke to someone named - who then finally gave me to a supervisor. I am now herein filing a complaint.
TD Bank customer in New York
Nov 20, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
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