B.C. Services, Inc. Debt Collection Complaint

B.C. Services, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Colorado

In - of 2014, I had emergency surgery. I had - - health insurance at the time of the surgery. - paid all claims submitted by providers. - provider, Colorado - -, says they repeatedly submitted a claim to - but the claim was denied. - 's records show no claim was ever submitted by Colorado - -. The medical provider acknowledges they had complete and accurate insurance information for me and that I did my part of the process as a consumer. The medical provider did not perform their due diligence in submitting the claim in a timely manner. Once one year from the date of service had passed, they say they sent me a bill. I did not receive a bill from them and doubt the bill was sent ; it seems that they claim to have billed me the same as they claim to have submitted to -, but no record can be found. They sent the account to collections and say I was notified, but I can locate no record of notification.


that the company resubmit. The staff member at Colorado - - assured me they would resubmit the claim. They did not. I had to contact the - - - at - - - - for assistance. They were able to review - claim logs for the entire year and verified that the medical company had not ever submitted the claim. They will not submit now, which is needed for - to issue me a statement of benefits showing I owe them nothing. Now, I am being sued for the amount of the bill, collections fees, and court fees. For something that is the fault of the health care company not following procedure. I am livid that I have no consumer protection from this sort of senseless lawsuit when I had insurance that would have paid the claim if it had been submitted.