Speedy Cash Holdings Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

Speedy Cash Holdings Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Texas

I had a loan with Speedy Cash and I paid it off in full on - -, 2015. The funds were always available in my account on the day of withdrawal. After the loan was paid off they then stated I owed a late fee of $88.00 because my payments were not on time. Their system did not take the payments on time, the funds were always there. I called them and they said that it was going to go to the accounting department and they would get back to me. They did not get back to me but instead tried to deduct the funds from my account. At that point there were no funds in the account and I was charged an NSF of $29.00 due to this. I called them again today and they stated that I owe it due to payments being late. I asked them how it was my fault their system did not take the payment on the due date? I was informed that I had to pay this late fee regardless. I told them I was not going to pay it and they were no longer authorized access to my account. I am sure tomorrow they will try again.

Speedy Cash Holdings customer in Texas
Nov 19, 2015

* Source: CFPB Complaint Database

Speedy Cash Holdings response to complaint:
Closed with monetary relief

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