Bank of the West Mortgage Complaint

Bank of the West Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

With great frustration, this is the third time I am writingregarding " the same issue. '' As of this writing, it has neverbeen corrected. The bank ( Bank of the West ) has always responded, butnever addressing the issue seeking resolution. Thus giving '' the appearance '' of complying, but never doing so. Never. The issue - the banks reporting of Late Payments to thecredit bureaus on the months of - - 2015 & -/-/2015 ( attached ) As you can see, per the banks own payment ledger ( attached ), there was never a missed payment as they have reported to thecredit bureaus. Never. Yet for those two months, they havereported lates. Their errors have caused me great harm. Please do whatever is needed to hold the Bank of the Westaccountable. Their one sided, cavalier approach is un-acceptable. Thank you.