JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Billing statement Oregon

Chase Bank insisted that I got an emailed statement for payment due on my - bill, but I did not. I only got an email notification that my bill would be due in 10 days. I double checked my " preferences '' on the Chase website and I had not opted out of receiving my statement via email, so there is no chance the statement got lost in " snail mail ''. I closed my account which will affect my credit score because I do not believe they were being honest with me in regard to the emailed statement. I do n't think my credit score should be affected because I do n't trust a company to produce proper documents so I can pay my bill on time. I use a web browser that allows me to go back in time EVEN IF I had inadvertently put an email in the trash. There is no indication that that happened.