AMCOL Systems, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

AMCOL Systems, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid South Carolina

On - -, 2015 I paid a debt of $98.00 -, ( with a - ), for an outstanding balance due. It was finalized on - -. So last month when I was checking my credit report, I disputed this charge because it had been paid month 's ago. The dispute was acknowledged by the company at which time they posted it as an existing outstanding balance again and this time it was reported to - as well as - as such and has lowered my credit score because of this. I contacted - personally today and they showed where this debt was paid on the dates listed above. I then called the billing department with - as well and she acknowledged it had been paid as I had stated. She stated that she would be contacting AMCOL to have them remove this item. However, I am very upset that this has become an issue and feel as though I am being negatively impacted by the poor and unethical reporting processes conducted by this company. I want this fraudulent information removed from my credit report immediately and my credit for this matter repaired. I am hoping you can assist me with this.

AMCOL Systems, Inc. customer in South Carolina
Nov 18, 2015

* Source: CFPB Complaint Database

AMCOL Systems, Inc. response to complaint:
Closed with explanation

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