Regions Bank account or service department,
Checking account Problems caused by my funds being low Texas
I am a regions bank account holder first off I had a payment due on -/-/15 and they ran the payment through on -/-/15. Which is not right. I deposited money in my account on -/-/15 I was - short and was advised by a representative on -/-/15 that I would not get a overdraft fee because it was not over - On Monday -/-/15 I was given a overdraft fee. Also they said my deposit does not show that it was put in on -/-/15. It shows -/-/15. I immediately called the bank and spoke to managers. They have no records of the call. This is not right. I should not have been charged the over draft fee. I have had nothing but overcharges for overdrafts since day one with the bank. I want my account to given credit for the overdraft. They continue to do this to people and it is wrong!
Regions customer in Texas
Nov 17, 2015
* Source: CFPB Complaint Database
Regions response to complaint:
Closed with explanation
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