Other bank product/service Using a debit or ATM card
Blackhawk Network Holdings Inc. Bank account or service department,
Other bank product/service Using a debit or ATM card Virginia
Dear Sir/Mdm, -/-/-, I submitted my complaint against Paypower ( case number : - ). On -/-/2015, the company replied through your agency stating " Blackhawk will need - - to send in proof of identity ( state issued ID ) and a copy of a utility bill proving an accurate address. Once we receive this information, Blackhawk will issue a full refund check to - - at the address he confirms with his utility bill. Further, as a courtesy, Blackhawk will also credit the current monthly maintenance fee that has been assessed. " However, after sending all the documents, the company still illegally hold my money in spite of my numerous requests. The below is my -/-/2015 email to the contact person which the company asked me to contact.
If you feel this is not the situation, please reply and let me know. If it does, I have to acknowledge that you have no refund intention and I need to move forward. Thank you for your prompt attention to this matter. Sincerely, - -I think this company is a scam. Please help. Sincerely, - -
Blackhawk Network Holdings Inc. customer in Virginia
Nov 17, 2015
* Source: CFPB Complaint Database
Blackhawk Network Holdings Inc. response to complaint:
Closed with monetary relief
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