TD Bank Bank Account Or Service Complaint

TD Bank Bank account or service department,

Savings account Account opening, closing, or management Florida

I filed a CFPB complaint against TD Bank on - -, 2015 - Case number -. TD Bank 's reply was not at all satisfactory. Aside from the reply 's failure to address the issues I raised in my complaint, it claimed that TD deposited $30.00 to my account as compensation. However, I never received any such deposit - in any of my TD accounts. Therefore, I filed a dispute on -. I still have never received the said $30.00 deposit, nor any communication directly from TD. I believe that their actions, as described in my original - - complaint and - - dispute, constitute unfair and deceptive practices. Given the absolute black and white nature of whether or not they made the said compensatory deposit to my account, in addition to the many other issues regarding crediting my savings account with the wrong interest rate multiple times, I believe that it is appropriate for me to file this new complaint, as was suggested to me by a CFPB phone representative. As detailed in my original complaint and dispute, I fear that countless other TD customers are being paid far less interest than what they are entitled to, and that they are not aware of the situation and/or do not have the ability to deal with the problem. Also, I am amazed that TD stated to your Bureau that they made a deposit to my account which, now, weeks later, still has not been made. Please note that I just moved to - FL from - MA a few days ago. My original address was - - - # -, -, MA - ; my original phone was -.