TCF National Bank Bank Account Or Service Complaint

TCF National Bank Bank account or service department,

Checking account Deposits and withdrawals Indiana

I have a checking account with TCF Bank. On Monday - -, the balance in the account was $51.00, purchases were made at - - for $12.00, - - for $11.00, - - for $3.00, and ( local grocer ) for $7.00. I checked my balance online the morning of Tuesday, - -, and saw that the - transactions had posted to his account and funds had been withdrawn, and the remaining balance was $16.00, then he went to ( local grocer ) and purchased some groceries for a total of $32.00. I realized that this transaction was going to cause an overdraft ( for which he has protection ) and he decided to make the purchase anyway, knowing he would be assessed an overdraft fee of $37.00. When payday came on - -, he got online in the evening to check the deposit and found that the balance was much less than he had calculated. TCF had charged him a total of - overdraft fees at $37.00 each, - of which were assessed on - - and a fourth fee was assessed on - -. We ( my wifeand I ) called the bank this morning ( Saturday, -


the - transaction. They blamed this on the merchants stating that TCF can not control when the merchant will make the demand for payment. TCF is using this process of pending '' transactions to assess more fees to the customer, and then blaming the merchants when there is a complaint. We plan to close our account with TCF as soon as the payroll deposit cam be changed, but other customers need to be aware of this fraudulent practice, and merchants need to be made aware that TCF is blaming them. If TCF were the only bank we do business with, we would fall for this scam, however, we also bank with a local small-town bank and a bank much larger than TCF and we know that this practice is not an industry standard '' as TCF representatives claim it to be. In the end, the TCF lead rep agreed to take off $15.00 and then agreed to remove - of the - overdraft fees. To avoid this happening in the future, they offered that we could apply for a line of credit or open another savings account and link them, that way we would only be charged $10.00 for each transaction. They still owe us $74.00 which we seem to have no recourse for but to take them to court which would cost us more. This is criminal and they are getting away with it.