BMO Harris Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

BMO Harris Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Illinois

I contact BMO Harris Bank back - 2015 for a short sale. At the time, I was working with - - and - -. they were both great to work with and very good at getting back to me, and vice versa I provided whatever they needed in a very quick turnaround. Well after getting approval, the buyers financing fell apart, so the deal was dead. About a month later we received another buyer netting same thing to the investor but I was transferred to working with those - ladies to working with - -, and immediately following to - - now. She is horrible at responding to emails, and does not return phone calls and we are going on and on now waiting for approval again of something the investor already approved a month before.

BMO Harris customer in Illinois
Nov 13, 2015

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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