Webster Bank Mortgage Complaint

Webster Bank Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Connecticut

I have a mortgage with Webster Bank on a condo worth $100000.00. The balance after 12 years is $47000.00 and the mortgage started at about $59000.00. My car broke down from shoddy repairs at a dealer and I applied for a Home Equity Line of Credit for $5000.00 to $10000.00 and the rejection letter I got today says I applied for a loan fro $32000.00. They are a predatory lender when trying to refinance or apply for refinance or anything regarding an existing mortgage. I asked for a copy of my application I made over the phone with my local branch - and have n't gotten it yet. I was referred to - Credit Counseling - - whom I have been to when I got the mortgage on my house -. I have had nothing but trouble with identity theft since. Webster Bank put all these identity theft flags on all my accounts and did not take that into consideration when I applied for my loan. I applied over the phone - - - -, -, CT