PayPal Credit Card Complaint

Advertising and marketing

PayPal Credit card department,

Advertising and marketing Texas

I recently received a phone call from PayPal Credit regarding an outstanding balance of $140.00 for " PayPal Credit '' purchase I made in - 2015. I have NEVER used PayPal credit before - only PayPal as connected to my debit card or bank account. Typically, this was for payment to individuals. This specific $45.00 payment was to a friend who has a baked goods company and she baked and delivered an order for me. I paid via PayPal, as I have done several times prior. Then I received this phone call and a statement in the mail in - 2015 with a $140.00 balance, because I chose to pay with PayPal credit and had NO idea I had done so. I did NOT know there was a credit option via PayPal. This is VERY misleading and deceiving and I am not going to pay $100.00 worth of late fees for something I thought I paid for in - 2015. I had no way of knowing this purchase was going to be via a credit account - I would n't have done that.

PayPal customer in Texas
Nov 12, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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