Wells Fargo Credit Card Complaint

Convenience checks

Wells Fargo Credit card department,

Convenience checks Idaho

I took a Super Check offer from Wells Fargo Bank that offered, I believe, 15 months with no interest. I calculated that $300.00 a month would pay back the check amount by the deadline to insure no interest. When the the card was utilized for other reasons, I paid that amount in full along with the $300.00 and I am still being charged interest. Why??

Wells Fargo customer in Idaho
Nov 12, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints1/20144/20149/20145/201510/201511/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoConvenience checks83.3%16.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageConvenience checks7.4%7.4%5.7%24.6%54.1%0.8%Closed with non-monetary reliefClosed without reliefClosed with reliefClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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