Cornerstone Home Lending Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Cornerstone Home Lending Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Washington

9 months after closing my loan I get a - package. They need me to re do my loan, because them and FHA do n't agree on the appraisal and FHA wo n't finalize the -, so they can resell it to a - party. They expect my payment to go up, me to pay additional closing costs, and for me to get no credit for the last 9 months of payments. I get no phone call, no letter, just a package in the mail and no instructions.

Cornerstone Home Lending Inc. customer in Washington
Nov 11, 2015

* Source: CFPB Complaint Database

Cornerstone Home Lending Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Cornerstone Home Lending Inc.Complaint HistoryComplaints11/20132/20144/20155/20157/201511/20152/20164/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cornerstone Home Lending Inc.Loan servicing, payments, escrow account91.7%8.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints