Barclays Credit Card Complaint

Barclays Credit card department,

Privacy California

Hello, Today I received an email from Barclaycard - The message reads as follows ... .. Dear -, We 're confirming your recent request to change the telephone number on your account ending in - on -/-/2015. Next time you need to make updates to your account, visit us online at www.BarclaycardUS.com and click Your Profile. If you have n't registered your account with us, just follow the online registration process to start seeing your account information wherever and whenever you choose. If you do not recognize this request, please contact us immediately at - - - -. -end message. Realizing I never put in such a request, I did of course call the phone number listed. The automated system confirmed my identity and after doing so began to remind me that my payment was over-due ( I asked to have the card closed and sent to collections, barclay card is continuing to keep it open and charging me interest ). I dialed zero until a person came on the line. This employee looked at the record and saw no change and confirmed that my current phone number was still the phone number on file. He also asked me if I have ever had a different phone-number, irrelevant question, and my answer was no. I then asked to speak to a supervisor who had nothing constructive to add. I believe this email amounts to nothing more than self administered corporate phishing. It is a disgusting, outrageous practice which utilizes the fear of losing your personal information to compel the consumer to call in to the phone number provided only to be reminded of the debt that needs servicing.