OneMain Financial Holdings, LLC Consumer Loan Complaint

Installment loan Taking out the loan or lease taking out the loan or lease

OneMain Financial Holdings, LLC Consumer Loan department,

Installment loan Taking out the loan or lease Taking out the loan or lease Florida

I applied online for a personal loan ( to help consolidate my current bills ) at Spring Leaf Financial. Main Focus is ... the fact that I was approved and was prompted to set up an appointment with the local office and get my loan. However I went into the location office only to find out that I was not approved due to my income. I was asked to verify and I promptly responded to another set of questions ( scrutiny progress begins ) with all the required documents needed. Providing that I am - ... I understood that time was of the essence.! Nonetheless, immediately when I walked into the office with I was greeted with a denial because of my income and was told I would get a letter. I was like what just a minute here ... this company advertises something totally different from the experience I had encountered. Here is what concerns me I was told ... I would not get the loan due to company policy of my income not being enough. When I asked how could this be when I have an excess of $1500.00 a month in my budget. I bring home over


full time student )??? In believe she made up a payment amount of $1000.00 per month for my student loans, as if I am not consciously aware of my budget. Providing that my student loans are currently deferred and in good standing according to my credit. She just picked a fictitious amount to personally deny me. Despite the fact that I was already approved online, not pre- approved but approved. More over she stated that was the company 's policy to consider all possible bills???? How can they just make up a payment amount to deny a loan? In my opinion I was approved until I walked into the office and they saw my color of my skin and gender. I feel and still discriminated against and I must say I am very disappointed. More importantly this experience was not an equal opportunity for me.

OneMain Financial Holdings, LLC customer in Florida
Nov 11, 2015

* Source: CFPB Complaint Database

OneMain Financial Holdings, LLC response to complaint:
In progress

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