Wells Fargo Bank Account Or Service Complaint

Wells Fargo Bank account or service department,

Checking account Deposits and withdrawals Georgia

On - - and - someone made several transactions using my sons account that I am listed as a co-owner of. There was a $500.00 cash deposit, followed by visits to - Wells Fargo offices in - - and - all within - minutes of each other to cash checks. The majority of those funds were received as cash back with the rest being deposited into the account. The transactions are as follows : - - $500.00 cash deposit at Wells Fargo - - - - $620.00 check deposit with $490.00 cash back Wells Fargo - - - - - - GA at - $610.00 check deposit with $490.00 cash back Wells Fargo - - - GA at - $620.00 Check deposit with $490.00 cash back at Wells Fargo - - - - GA @ - $610.00 Check deposit with $490.00 cash back at Wells Fargo - - - - - - GA @ - $650.00 Check deposit with $490.00 cash back at Wells Fargo - - - - GA @ - $650.00 Cash deposit with $490.00 - - - - - GA at - $300.00 withdrawal at NON- wells Fargo ATM at - - - - GAAnd on -


comparing surveillance for - transaction I reported against a second transaction I reported concluding that the pictures matched. I was told that case was being reopened but I can not find any evidence that it was actually reopened. The ( edeposit ) case was simply closed because his ( reported ) debit card and PIN were used to make the fraudulent transactions. After speaking with a supervisor, I was told that it was going to be given a second look and called back ~ - hours later with the news that it was being closed again. The reason I was given was because they had picture/video of someone other than my son making a authorized transaction ( $50.00 deposit ) on - -. Thereby, essentially giving up his rights to claim fraud.