JPMorgan Chase Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Other mortgage Loan modification,collection,foreclosure West Virginia

My husband and I moved from our home in - - to take a job in - -. The home was financed by Chase and I spoke with many people in an unsuccessful attempt to arrange a short sale through our realtor. Our neighbor was willing to pay - in a short sale but the realtor said she was unable to arrange it because the Chase Bank site that she went to demanded $200.00 to finish the application. Chase bank sold the house on the courthouse steps in - - for $30000.00 on - -, 2013. Chase informed the IRS that we had capital gains in the amount of over $30000.00 for which we paid enormous taxes. This week we received a letter from a Texas attorney who supposedly bought Chases interest in the amount we were unable to pay and is harassing us for over $38000.00. Throughout this process I took detailed notes, kept meticulous records, and still have all of the paperwork from that horrible experience.

JPMorgan Chase customer in West Virginia
Nov 11, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150100200300400Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan modification,collection,foreclosure3.8%79.9%1.9%3.7%1.5%8.1%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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