Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Settlement process and costs Kentucky

( 1 ) I have filed - PREVIOUS complaints against GREENTREE Servicing : - were in - - & - were in - for their harassing collections, lies and fraudulent practices ( 2 ) To this day they continue to fail to honor every agreement - both oral & written ( 3 ) I first began the - Deed-in-Lieu program in - - - but had to restart it - TIMES because they kept losing the paperwork, accused me of " withdrawing '' & then REFUSED to return my calls ( 4 ) At - time I had - different Greentree Departments/Reps calling me telling me different things - including COLLECTIONS!! ( 5 ) Finally, after PROVING with my RECORDS & TRACKING NUMBERS that THEY were the ones in the WRONG I completed MY end of the paperwork on - -, - - I had to go thru the appraisals, lease agreement & meeting with the property management company - TIMES ( 6 ) THEN I was contacted by a -. & told I needed to vacate the property by - - ( 7 ) Greentree had told me from the beginning & ALL of the paperwork states that the


: both ORALLY & in the WRITTEN AGREEMENT Greentree stated I would receive the $3000.00 ReLocation Assistance AT THE TIME I VACATED PROPERTY ( 9 ) I have been out of the property since the deadline THEY GAVE ME, however, I just found out they did NOT sign and/or file the deed transfer with the - clerk until - -! and I STILL HAVE NOT RECEIVED THE $3000.00!!!!!!!!!!!!!!!! ( 10 ) I have had to put all of my things in storage, I am displaced because I do not have that relocation assistance AND NOW I will have to move it TWICE. ( 11 ) I have done EVERYTHING they ever told me to do! I have answered EVERY PHONE CALL! I have followed up with them when I did n't hear from them in the allotted time frame! For example, in -, when everything was supposed to be finalizing & I was trying to stay on top of it because of the previous - TIMES, I tried calling both my Greentree Rep " - '' and her supervisor (? - have it in my notes which are in storage ) TWENTY-ONE TIMES in less than two weeks - they NEVER CALLED ME BACK. EVER. To this day. ( 12 ) Essentially, the bottom line is : I was forced to leave my property - MONTHS EARLY and I STILL HAVE NOT RECEIVED the relocation funds - which is already eaten up - I have NO RELOCATION FUNDS. ( 13 ) This company is a DISGRACE. It is horrible & demeaning. They are PROVEN LIARS and FRAUDS.