Wells Fargo Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

Wells Fargo Debt collection department,

Cont'd attempts collect debt not owed Debt is not mine South Carolina

I have been receiving repeated calls at my workplace from the phone number -. In the last week, they called on -/-/- at -, -, -, and -. On -/-/-, they called at -, -, -, and -. On -/-/-, they called at -, and -, when I was finally in my office and I answered the phone, there was no repsonse, and they hung up. I returned a call at - on -/-/15, and found that the number was for a Dillard 's credit card provided by Wells Fargo. I have never had a Dillard 's credit card. The system asked for an account number, and eventually ( when I did n't provide an account number, since I do n't have one ), I was connected to a representative, I provided the work number, she verified that I do n't have an account, and said a note would be created and the phone number would be removed. I then received additional calls from them at - and - on -/-/-. Today ( -/-/- ), I tried to call at - to again request for the calls to stop but was told by the system that call volume was too high and they could n't answer my call. I have worked at this college since -/-/-, so it is possible they have the number from whoever had the extension before me.

Wells Fargo customer in South Carolina
Nov 10, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
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