Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Oregon

Rushmore tried to sell our home on - -, 2015 and we were forced to file a bankruptcy to stop the sale. We have been trying to get help from them since the loan was transferred from - - - to Rushmore. However, they will not open a review for assistance because they claim that they have reviewed us for assistance - times already and they wo n't do it any more, but they have NEVER reviewed our loan for assistance. Unless they did it on their own. We are now in a situation where they are going to take our home away, even though we qualify for assistance through government programs. Our bankruptcy will time out at some point and Rushmore is unfairly trying to take our home away. Even if we did go through the process years ago, our finances have changed and we are in dire need of getting our loan back on track. Rushmore is not even allowing us to send in a package for assistance review because they say that our loan has been reviewed three times. We do n't think so. I am - and my wife works, but does not make that much money to keep us from assistance. Please help us get into a negotiation with them. Thank you.