JPMorgan Chase Credit Card Complaint

APR or interest rate

JPMorgan Chase Credit card department,

APR or interest rate Wisconsin

I have a Chase British Airways - card. I have always paid off the entire balance. APR is 15.24 % so I would never ever consider carrying a balance. The statement period that ended -/-/15 had a balance of $20000.00. I made total payments $20000.00, there was also a credit in the amount of $16.00. Thus the balance to be carried over to the next statement period was $380.00. My mistake but I figured that it would n't cost me much. I was quite surprised when I reviewed the -/-/15 statement - interest in the amount of $54.00 was charged. I discovered that Chase charged full interest on a balance of $4200.00 that would appear during the next billing period. I think this is grossly unfair, My position is that I should pay interest only on the $380.00 difference stated above. After reviewing complaints on your site I have learned that this is systematized. This makes Chase standout as a first class loan shark. I am questioning whether I should continue to do business with Chase. I hereby request that Chase refunds me the difference between $54.00 and the approximate $4.00 that I should have paid on a $380.00 balance. This means a refund of $49.00.

JPMorgan Chase customer in Wisconsin
Nov 08, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/2016020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseAPR or interest rate40.2%25.7%10.8%16.8%6.1%0.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.7%48.7%24.3%9.2%7.5%9.3%0.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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