Bank of America Consumer loan department,
Installment loan Managing the loan or lease North Carolina
I received 96 month fixed term loan from Bank of America. Made - payment -/-/-. Made last payment -/-/-. I have made - consecutive payments of amount due and have not missed - payment. I have paid more than amount due totaling $990.00 and overpaid by - payment ( $440.00 -. B of A says I still owe them $6500.00. How can I owe them, if I followed terms of loan? I wrote them back -/-/- and letter came back undeliverable. I was concerned then that my balance was not going down. I filed complaint with you and received response from B of A -/-/-. Letter said fixed term loan for 96 months. I do not owe them and I do n't want them to ruin my credit. If anything they owe me for overpayments I made. How can I get this corrected?
Bank of America customer in North Carolina
Nov 05, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
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