Payday loan Communication tactics used obscene/profane/abusive language
AmeriCash Holding LLC Debt collection department,
Payday loan Communication tactics Used obscene/profane/abusive language Illinois
I called into Americash customer service line to inquire about a notice I received on my loan. The notice was a " Notice of Adverse Action '' sent on my account - times ( latest being dated - - ), but payment was made on time. Called into customer service and spoke to " - ''. - was extremely rude telling me to just disregard the letter. I seemed to be annoying - when I continued to try to get an understanding of what was going on. I asked - could I speak to a supervisor. He came back 1 min later and said no one was available. I told him I would just hold until - was available and he says " just call back! ". I said fine.. my intentions were to call back to speak to another representative. I asked for his name again and he said " - ''. Then I asked for an additional way to ID him. I asked for ID number and he says " It does n't work like that and just call back! ''
AmeriCash Holding LLC customer in Illinois
Nov 04, 2015
* Source: CFPB Complaint Database
AmeriCash Holding LLC response to complaint:
Closed with explanation
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