Horizon Debt Group, LLC Other Financial Service Complaint

Debt settlement Fraud or scam

Horizon Debt Group, LLC Other financial service department,

Debt settlement Fraud or scam District of Columbia

After speaking with the handler of my student loans and with the Department of Education, I was told that the - - - - - Horizon Debt Group, LLC was not a recognized contractor of the Department of Education. On - -, I was contacted by - -, a representative from - - - - - Horizon Debt Group LLC, who told me that I was eligible to have my loans reconsolidated and forgiven after a payment towards consolidation of $900.00 and 36 months of payments of $40.00 per month, starting in -/-/-. On - -, I signed the contact electronically and authorized a payment of $440.00. Because I am on -, I was told that my payments would be reduced and the amount I owe would be forgiven. However, I am not on - -. I was diagnosed with - and had a - earlier this year, and because of that, I am on long-term - and am unable to work. I am also - and have sustained some - from treatment.


Yesterday, -/-/-, I spoke with - - of -/Horizon Debt Group, and was told that I needed to send an email to cancel this contract. I called - - - to stop payment on the second scheduled payment on -/-/-. On -/-/-, I called the - Police Department Financial and Cyber Crimes Division and was told that since this was a civil matter, to contact a lawyer. Then I called the Ombudsman Group of the Department of Education to file a report. I do not want to put myself at risk of committing fraud and lying to get into a program to forgive my student loans.

Horizon Debt Group, LLC customer in District of Columbia
Nov 03, 2015

* Source: CFPB Complaint Database

Horizon Debt Group, LLC response to complaint:
Untimely response

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