JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Closing/Cancelling account New York

On -/-/15, I completed the terms of a settlement agreement offered by chase on my account ending in -, but it was never appropriately reported to the credit reporting agencies. When I made my payment of $730.00 to settle the account I was informed that chase will report my settlement to the credit reporting agencies reflecting a - balance due. However, my credit reports are still noting a balance of $970.00 even after I called all 3 credit reporting agencies to dispute account/presented the proper documentation and also called and spoke with a representative of chase to report the issue but I informed it was going to take more time to get resolved. This issue is affecting my credit scores and my ability to get credit at this time.