Medical Cont'd attempts collect debt not owed debt was paid
Credence Resource Management, LLC Debt collection department,
Medical Cont'd attempts collect debt not owed Debt was paid New Hampshire
I received a letter from Credence Resource Management saying their client, - - -, had purchased my account. This was for a medical bill from an accident that happened in - 2014. I had quite a few bills from this accident that I had to work to get re-submitted and paid by insurance and I believed I had dealt with all of them. This bill was for $990.00. After calling, they told me they could not re-submit my bill to insurance as too much time had elapsed. When I pressed that this was not my responsibility and there must be a mistake, I was put on hold for - minutes. When I talked to the representative again, she indicated there had been a mistake and that I only owed $70.00. I asked why I owed this amount and after a lengthy explanation ( none of which made any sense ) I told her I was concerned this was a scam. She asked me if I wanted to speak with a supervisor and put me on hold. Very quickly someone else got on the phone and informed me that I did n't owe any money and apologized for the inconvenience. I do n't know how these people got my medical information, but it seems like a clear scam where they were trying to get me to send them $990.00 by claiming my insurance did n't cover a medical bill and trying to hold me responsible. This company SHOULD NOT be allowed to keep doing this to unsuspecting US citizens ( I did a search of Credence Resource Management and all of their employees on - are based out of -, - ). This company is either blatantly scamming people or hacking and stealing personal information about medical bills and then sending fake bills. This is not right and I hope someone can stop this from happening to other people.
Credence Resource Management, LLC customer in New Hampshire
Nov 02, 2015
* Source: CFPB Complaint Database
Credence Resource Management, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://credencerm.com/ |
Phone | 1-855-732-2332 |
[email protected] | |
Address | 17000 Dallas Parkway #204 Dallas Texas 75248 |
Credence Resource Management, LLC |
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