Checking account Problems caused by my funds being low
Wells Fargo Bank account or service department,
Checking account Problems caused by my funds being low California
Dear CFPB, ATTN : Wells Fargo Re-Ordering Transactions to Increase Over-The-Limit FeesI 'm still trying to get the fees reversed but regardless of outcome, I believe Wells Fargo should be investigated for still '' illegally re-ordering transaction in order to manipulate limits to increase their over-the-limit fees and profits, despite loosing lawsuits pertaining to just this in the past - in the order of magnitude, exceeding $200.00 - - and furthermore despite agreeing in court to stop this exact practice. I had - debit transactions go through the same day, - of which gas '' usually goes through first.. in almost every prior case, usually - to - days prior to the latter which for reference is my
it is so clearly a breach of the Credit Card Act of 2009 '' and so I felt an obligation to call attention to it. Where the breach legally occurred : Credit Card Act of 2009, section 7. As follows : ( 7 ) RESTRICTION ON FEES CHARGED FOR AN OVER-THE-LIMIT TRANSACTION. - With respect to a credit card account under an open end consumer credit plan, an over-the-limit fee may be imposed only once during a billing cycle if the credit limit on the account is exceeded ... '' This was done twice. And Section 1 as follows : no such fee shall be charged, unless the consumer has expressly elected to permit the creditor, with respect to such account, to complete transactions involving the extension of credit under such account in excess of the amount of credit authorized. '' I did not, and I opted out of their overdraft already. Furthermore, section 2 as follows : ' ( 2 ) DISCLOSURE BY CREDITOR. - No election by a consumer under paragraph ( 1 ) shall take effect unless the consumer, before making such election, received a notice from the creditor of any over-the-limit fee in the form and manner ... '' Pertaining to re-ordering transactions, regulations section - as follows : ' ( B ) [ Law shall ] prevent unfair or deceptive acts or practices in connection with the manipulation of credit limits designed to increase over-the-limit fees or other penalty fees. Researching, I found also that a high ranking official of WF as another keynote, stated : If multiple transactions come in at the same time, then Wells Fargo will process the lowest dollar amount first, said company spokeswoman - -. Simply put and pretty obviously, they are following the money, not the law. Thank you,
Wells Fargo customer in California
Nov 02, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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