Financial Business and Consumer Solutions. Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Financial Business and Consumer Solutions. Debt collection department,

Credit card Communication tactics Frequent or repeated calls Pennsylvania

FBCS Senior Representative - - (? ) contacted me - - at which time I told him to send me the required letter and then i would decide what to do from there. The letter arrived on - - indicating the debt was bought by - not - as - had told me. I then sent them a certified, return receipt debt validation letter which was received and signed for on - -. I received calls - -, -, and -, as well as -. On - I talked to - again and told him about the debt validation letter. He was confused and had no idea what i was talking about, he had no knowledge of what a debt validation letter meant. He finally agreed to stop calling me until the debt was validated. To date it has n't been validated even though I was told it would be in too weeks. I would also like to point out the Pennsylvania is a - party state for recording of conversations, and i was not told until half through the conversation with - that we were being recorded, and at no time was I asked for permission to record.

Financial Business and Consumer Solutions. customer in Pennsylvania
Oct 30, 2015

* Source: CFPB Complaint Database

Financial Business and Consumer Solutions. response to complaint:
Closed with explanation

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