TD Bank Bank Account Or Service Complaint

TD Bank Bank account or service department,

Checking account Account opening, closing, or management New York

I went to -, looking to open up a bank account and was told I could n't do so because there 's fraudulent activity on my banking history. I then contacted chexsystems to see what they were talking about and it says there 's a charge off amount for $330.00. I 'd love to know why this is there, and what I can do to remove this from my history.