TD Bank Bank Account Or Service Complaint

TD Bank Bank account or service department,

Checking account Deposits and withdrawals New York

I made a purchase for furniture with - -, check # - is with my checking account at - Bank account. The salesman ( - - ) used wife 's ( - - ) name on the check instead of the furniture store. Someone cashed the check and did not deliver the furniture. The furniture store is no longer in business, and we are having difficulty verifying who cashed the check. This constitutes fraud. I want a refund. - Bank refuses to provide the information about who cashed the check. After several months, they now say it was cashed at TD Bank. - confirmed that they do not verify payees, and will clear a check with anyone 's signature even if it does not match the payee 's name on the check. I contacted TD Bank, upon - Bank 's insistence. but TD Bank is saying to contact - Bank. Neither wants to take responsibility for verifying the payee. TD Bank refuses to give any information to me and says - Bank should contact them so both banks could resolve the issue. - Bank refuses to handle the matter.. Attached is a copy of the - check, and a copy of the audio recording made with TD Bank who says - Bank must contact them. THIS COMPLAINT IS FOR - PARTIES - TD BANK AND - BANK.