JPMorgan Chase Mortgage department,
Other mortgage Loan modification,collection,foreclosure Delaware
Due to hardships, was unable to make the - - payment of - to Chase bank. Applied for a modification. 3 1/2 years later, I finally get - where the " trial Payments '' of - are expected and - is due on - -. Ridiculous. 1 ) Why the 3 1/2 year wait for the mortgage company to perform? ... and yet ...
further, who makes these crazy underwriting decision?? 3 ) how come during the mediation process here in Delaware, I am only just finding out that my loan was really thru the - and that Chase Bank was the " agent '' bank and I originally thought back in - that my loan was only thru Chase bank? Sounds shady. 4 - Why were these docs asking for monthly payments of - not sent certified mail? No ... .they were sent to me regular mail! Would I have been still been held accountable if I had never got them?? 5 ) What is even more crazy is that I received a " modification '' on my loan back in -. But I know this was n't really a " modification '' ... this was really a forbearance. Why? Chase wanted - just drop my very original payment from - to -! I was laid off in - and again in - and my payment only dropped by - if they received a whopping sum of - dollars?!! Unbelievable. 6 ) I also want to know why the original loan amount on the loan was roughly - when, after some research, I discover that this newly built home in - was sold to someone else for only -, but some unknown reason ... .they original buyers back out of the loan. How did the balance go from - to -? 7 ) WHAT ARE THE TERMS OF MY LOAN AFTER MY " TRIAL PERIOD '' IS SUCCESSFULLY COMPLETED? WHAT HAPPENS AFTER THE TRIAL. I HAVE NO IDEA WHAT I AM GETTING MYSELF INTO YET AGAIN!!!!!! 8 - Why am I being told - different things : For example, I hear from everyone, " The bank does n't really want to kick you out of your house. '' Yet, I get paperwork in the mail touting the word " foreclosure '' like it was no big deal to them. Why the - different messages? This is my complaint. I deserve clear easy to understand answers. I want clear answers to my questions.
JPMorgan Chase customer in Delaware
Oct 27, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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