JPMorgan Chase Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Other mortgage Loan modification,collection,foreclosure Delaware

Due to hardships, was unable to make the - - payment of - to Chase bank. Applied for a modification. 3 1/2 years later, I finally get - where the " trial Payments '' of - are expected and - is due on - -. Ridiculous. 1 ) Why the 3 1/2 year wait for the mortgage company to perform? ... and yet ...


further, who makes these crazy underwriting decision?? 3 ) how come during the mediation process here in Delaware, I am only just finding out that my loan was really thru the - and that Chase Bank was the " agent '' bank and I originally thought back in - that my loan was only thru Chase bank? Sounds shady. 4 - Why were these docs asking for monthly payments of - not sent certified mail? No ... .they were sent to me regular mail! Would I have been still been held accountable if I had never got them?? 5 ) What is even more crazy is that I received a " modification '' on my loan back in -. But I know this was n't really a " modification '' ... this was really a forbearance. Why? Chase wanted - just drop my very original payment from - to -! I was laid off in - and again in - and my payment only dropped by - if they received a whopping sum of - dollars?!! Unbelievable. 6 ) I also want to know why the original loan amount on the loan was roughly - when, after some research, I discover that this newly built home in - was sold to someone else for only -, but some unknown reason ... .they original buyers back out of the loan. How did the balance go from - to -? 7 ) WHAT ARE THE TERMS OF MY LOAN AFTER MY " TRIAL PERIOD '' IS SUCCESSFULLY COMPLETED? WHAT HAPPENS AFTER THE TRIAL. I HAVE NO IDEA WHAT I AM GETTING MYSELF INTO YET AGAIN!!!!!! 8 - Why am I being told - different things : For example, I hear from everyone, " The bank does n't really want to kick you out of your house. '' Yet, I get paperwork in the mail touting the word " foreclosure '' like it was no big deal to them. Why the - different messages? This is my complaint. I deserve clear easy to understand answers. I want clear answers to my questions.

JPMorgan Chase customer in Delaware
Oct 27, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150100200300400Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan modification,collection,foreclosure3.8%79.9%1.9%3.7%1.5%8.1%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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