MoneyGram Money transfers department,
Domestic (US) money transfer Fraud or scam Fraud or scam Illinois
I used a trusted web page. - and verified the information obtained with a consultant, them proceded to contact - - - - acting landlord of a house on - - - - - - -. He asked me some questions and send me an e-mail then I sent to see the property and contacted trought text message. Then I sent him a money gram as a deposit to the house and he sent me the lease. Today I received the call saying I was a victim of a scam. I called money gram customer service to stop the payment and They put me on hold while Been on hold the money was picked up. After i learned that i asked the costumer representative to help me put a fraud and scam complaint. He said I needed to call the police in - and the police said i needed to call the police in - - -. The police in - - said i needed to get information from money gram on the pick up store, id address, birthday, expiration date. Money gram refused to dscolose information and said the police needed to call them and ask for that information. Besides that i had a security question/anwser inlace for anyone picking up this payment which i never shared with - - - the person Who picked up the money gram
MoneyGram customer in Illinois
Oct 27, 2015
* Source: CFPB Complaint Database
MoneyGram response to complaint:
Closed with explanation
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